Privacy Policy

Last updated: 29/3/2025

At T James Electrical Ltd, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website https://www.tjameselectrical.co.uk, contact us, or use our services.

1. Who We Are

T James Electrical Ltd
30A Regent Street
Kettering, Northamptonshire
NN16 8QG
United Kingdom

Contact:
Phone: +44 1536 514254
Email: enquiries@tjameselectrical.co.uk

2. What Information We Collect

Name, email address, phone number (when you contact us)
Business or property address (for site visits or quotations)
Information submitted through contact forms or emails
Technical data such as your IP address, browser type, and browsing behaviour on our website (via cookies)

3. How We Use Your Information

To respond to your enquiries
To provide quotations and carry out electrical services
To manage our customer relationships
To improve our website and services
To comply with legal or regulatory obligations

We do not sell your data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases:

Consent – when you give us permission (e.g., via a contact form)
Contract – when processing is necessary for a service you’ve requested
Legal obligation – to comply with law
Legitimate interests – to run our business and improve our services

5. Cookies

We use cookies for basic website functionality and to understand how visitors use our site. You can manage or disable cookies in your browser settings. For more info, see our Cookie Policy.

6. Data Retention

We keep your personal data only as long as necessary:

To fulfil the purposes we collected it for
To comply with legal, tax, and accounting requirements

7. Your Rights

You have the right to:

Access the data we hold about you
Request correction or deletion of your data
Object to or restrict how we process your data
Withdraw consent (if processing is based on consent)
Lodge a complaint with the Information Commissioner’s Office (ICO)

UK ICO website: https://ico.org.uk

8. Third-Party Services

We may use trusted third-party services (e.g., website analytics, email providers) that process data on our behalf. These providers are required to safeguard your information in line with data protection laws.